ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2019-09-20

Great Service and Competitve Prices

"Ryan was very helpful. Very relaxed experience. Large selection of clothing. Also, has parts. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-09-09

Visit

"Great visit and experience."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-08-22

Never a bad experience so far

"Came in looking for a part for my helmet and even though the girl at the counter had no idea what I was talking about she kept trying to figure it out until we found it. I appreciate that. Well done. "

Detailed Review Benchmark + -
How likely are you to shop in the future?

Verified
3/5

2019-08-17

Great customer service, product overpriced

"Bought an RK x ring chain from Amazon for about $80. They sent me a 520 and I needed a 525. I was stuck so I went to Cycle Gear and got the Orbit o ring which was $130 and wasnt as good as the RX x ring. Seemed like a pretty huge jump in price for a lesser chain.

That being said, every single time I go to Cycle Gear, I always leave thinking that they have better customer service than just about any business in Las Vegas regardless of what industry its in. They had the chain already waiting for me, alerted me that they have master links if I screw something up ever, and were very fast. I bought brake pads from them earlier in the week and it was the same thing. Already waiting for me and double checked they were the right size.
"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-07-31

Always great

"Always a great place to have questions answered and just shoot the crap. Ok prices to."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-07-02

Very Knowledgeable

"The guy at the counter with gray/white hair was very knowledgeable and helpful."


Verified
5/5

2019-07-01

Great Customer Service

"Went to buy a helmet for my wife and a phone holder.The young girl helping(now i can’t think of her name)us gave is great advice and wasn’t being pushy.She told us if we have any problems or issues with anything,bring them right back and she reminded me to check my email for my discount code to save us some money!"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-06-26

Customer Service Excellence

"Gregg helped me with selection of a new helmet and the installation of the pin-lic and Sena Neotec2.
Gregg is very knowledgable and cheerfully greets every customer.
"


Verified
5/5

2019-06-21

Great company to work with

"Easy to use site, good communication, wonderful products which they stand behind. Have it shipped to your home or to the store, we have done it both ways and been happy."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-06-19

Patient and Informative

"The staff was very knowledgeable and took the time to explain the benefits of each product that I researched."


Verified
5/5

2019-06-19

Helmet

"Friendly and helpful. I was looking for a helmet for my first bike and spent a long time with the employees going over options and making sure I had the correct size. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.

Verified
5/5

2019-05-14

Helmets

"AWESOME THOSE GUYS KNOW THERE BUSINESS"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?

Verified
5/5

2019-05-10

Hands-on excellent!

"Hands-on excellent! The staff knows their products and are willing to help you make the best decision. The store has everything I need and more thanks"

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.

Verified
5/5

2019-05-07

Electronics

"Very helpful staff. Gave me all the info I needed to make my decision."

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Return service rating.
Product selection rating.

Verified
5/5

2019-04-27

Great customer service!

"The customer service and selection at cycle gear is great! It would be nice if they gave more sales or coupons because their prices are bit expensive but every thing is quality. "

Detailed Review Benchmark + -
How likely are you to shop in the future?
How likely are you to refer a friend?
Rate the Cycle Gear team member who assisted you.
Product selection rating.